blog.bitmain.com

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Tag: scam

Fraudulent use of “Bitmain” by Mangocoin (MGC)

We have recently become aware of the fraudulent use of the “Bitmain” brand in the sale of a product named “Bitmain Cloud Miner” and its use in the promotion of “Mangocoin (MGC)” on its website, APP and software. In this regard, we’d like to clarify the following:

1. “Mangocoin (MGC)” and its website, APP, social media accounts, WeChat groups, QQ groups, etc. are not business channels or platforms of Bitmain, and these have no connection or affiliation with us whatsoever.

2. The “Bitmain Cloud Miner” on any platform of “Mangocoin (MGC)” is not developed by Bitmain.

3. For the fraudulent use of the “Bitmain” brand and any imposters, we will resolutely adopt legal means to protect ourselves and our customers’ rights and interests.

4. We would like to remind our existing and potential customers to correctly identify the service provider when purchasing products, to sign up for or purchase anything online only after careful deliberation and stay alert to misleading promotions, illegal fund-raising, fraud and other malicious activities on the internet.

When some of these activities catch our attention, we inform the public about them through our blog, where there is section dedicated to such announcements. If you would like to report any such activities to us, please leave us a message here.

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Clarification of Bitmain’s Batch Releases

Dear customers,

Recently there has been incorrect information posted about sales and distribution of Bitmain miners. We would like all of our customers to have the correct information:

1. As explained in our previous blog post, Bitmain has no official vendors. We encourage all our customers to purchase only from our official web site.

2. We do not sell our machines continually. We sell in batches, based on our production schedule. When a batch is sold out there are no more sales until the next batch is announced.

3. We do not reveal the number of miners we are producing, or future production plans. If such information is advertised or claimed, it is not from us and is not reliable. Customers should not make purchase plans or decisions based on such claims.

Demand for Bitmain miners is very high. We strive to be fair and to give our customers the best opportunity we can to purchase our miners.

Best regards,

Bitmain---------------------
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Fraudulent Websites and Scams

Since the Bitcoin price broke new all-time highs this year, there has been an increase in the number of fraud attempts targeting Antminer buyers.

Although most of these attempts fail, there have been reports of some users falling prey to these scams.

We are even more concerned for our users since one of our old servers containing our users’ information was compromised by unknown attackers last week. This could mean that you may be contacted by impostors who pretend to be Bitmain’s official representative or Bitmain’s reseller to get payment from you for Antminers that they cannot and will not deliver.

Please remember:

  1. We do not have any official distributor or reseller anywhere

We receive various queries about whether X or Y is an “official distributor” or “official partner” of Bitmain’s products simply because X or Y claims to be an “official distributor” or “official partner” of Bitmain. We have no official representatives or distributors in any country. This brings us to the following point.

  1. We only sell on bitmain.com

Even if a Bitmain executive wanted to order an Antminer, he or she has to place the order on shop.bitmain.com. There is no other way of ordering hardware from Bitmain. We will never send you an invoice on Skype or using a Gmail email address, both of which have been used by impostors to scam Antminer buyers before.

We have previously sold certain hardware models on www.newegg.com and, if we do so again, we will announce it on our official Twitter and Facebook account.

  1. Type the exact URL or save the correct URL

When you want to visit our website, please type www.bitmain.com or shop.bitmain.com. You may bookmark these two websites to ensure you are not misled by a website that looks similar to our website and even has a URL that very closely resembles our real URL.

  1. The only invoice you should trust is the one automatically generated by bitmain.com

We never send a wallet address or payment link manually on Skype or by email. All our invoices and payment instructions are automatically generated and emailed by bitmain.com after you have placed an order there. If you fear that the email may not be genuine, you can also login to your Bitmain.com account to access the correct invoice or payment instructions.

  1. We will announce a new batch release date as soon as we know the date ourselves

If we haven’t announced the time of the next batch release of a particular product, we do not know the time yet. We announce this on Facebook, Twitter and via email to those who have subscribed to be notified about batch releases of that particular model. We do not have an Instagram or another social media account.

If you would like to subscribe to a particular model’s batch notification emails, please leave our sales team a message with your email address and name of the models that you are interested in staying notified about.---------------------
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