Since the Bitcoin price broke new all-time highs this year, there has been an increase in the number of fraud attempts targeting Antminer buyers.
Although most of these attempts fail, there have been reports of some users falling prey to these scams.
We are even more concerned for our users since one of our old servers containing our users’ information was compromised by unknown attackers last week. This could mean that you may be contacted by impostors who pretend to be Bitmain’s official representative or Bitmain’s reseller to get payment from you for Antminers that they cannot and will not deliver.
Please remember:
- We do not have any official distributor or reseller anywhere
We receive various queries about whether X or Y is an “official distributor” or “official partner” of Bitmain’s products simply because X or Y claims to be an “official distributor” or “official partner” of Bitmain. We have no official representatives or distributors in any country. This brings us to the following point.
- We only sell on bitmain.com
Even if a Bitmain executive wanted to order an Antminer, he or she has to place the order on shop.bitmain.com. There is no other way of ordering hardware from Bitmain. We will never send you an invoice on Skype or using a Gmail email address, both of which have been used by impostors to scam Antminer buyers before.
We have previously sold certain hardware models on www.newegg.com and, if we do so again, we will announce it on our official Twitter and Facebook account.
- Type the exact URL or save the correct URL
When you want to visit our website, please type www.bitmain.com or shop.bitmain.com. You may bookmark these two websites to ensure you are not misled by a website that looks similar to our website and even has a URL that very closely resembles our real URL.
- The only invoice you should trust is the one automatically generated by bitmain.com
We never send a wallet address or payment link manually on Skype or by email. All our invoices and payment instructions are automatically generated and emailed by bitmain.com after you have placed an order there. If you fear that the email may not be genuine, you can also login to your Bitmain.com account to access the correct invoice or payment instructions.
- We will announce a new batch release date as soon as we know the date ourselves
If we haven’t announced the time of the next batch release of a particular product, we do not know the time yet. We announce this on Facebook, Twitter and via email to those who have subscribed to be notified about batch releases of that particular model. We do not have an Instagram or another social media account.
If you would like to subscribe to a particular model’s batch notification emails, please leave our sales team a message with your email address and name of the models that you are interested in staying notified about.
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August 30, 2017 at 12:27 am
An example fake website is https://www.bitmains.com
March 29, 2018 at 8:33 pm
how about these web pages
01. https://antminer-bitmain.tech
02.https://antminers-bitmain.com/index.php?route=common/home
it looks like a scam do anyone know for sure
May 28, 2018 at 10:56 am
Surely not us
August 30, 2017 at 12:30 am
Hola, pero a pesar de todo eso hasta comprando en bitmain hay problema que alertan a los compradores, porque estoy en un proceso donde compre un antminer d3 y ne estan pidiendo que envie la misma cantidad que ya habia enviado y que estaba recibida en antminer. entonces quieren que envie otra vez la cantidad de la factura. asi es de confiable bitmain para comprar?
August 31, 2017 at 10:58 am
Hola Diogenes!
From the automatically translated version of your message I understand that an impostor has furnished you with an invoice and is asking you to pay against that invoice. Please only order on bitmain.com. Every other source is a potential fraud.
August 30, 2017 at 1:31 am
I am looking for L3+ and D3 models, please let me now as soon as they are available for order.
August 31, 2017 at 10:55 am
Thank you for expressing interest in Bitmain’s products. As mentioned in point 4 above, we will announce the time of batch release on our social media accounts as soon as we know it ourselves. Please stay tuned.
August 30, 2017 at 1:41 am
Thanks
August 30, 2017 at 2:06 am
MinerMarkets.com is one of those scammers. Buyer beware. They took 4K from me after I ordered S9s from them. I even drove to their Irvine address and it was an energy company in that address. They are flat out liers.
August 31, 2017 at 10:53 am
It is very unfortunate that you fell prey to one of the many scammers out there. We wish you good luck and request that you remember the points mentioned in this blog post.
October 21, 2017 at 8:23 am
https://bitmain-alliance.com/
es un sitio real porfavor confirmar…
November 6, 2017 at 11:24 am
As explained in our post above, we do not have any authorized seller.
August 30, 2017 at 2:35 am
I have orderd here: http://bitcoin-miner-store.com/ i will never reseved a miner..
August 30, 2017 at 3:17 am
It means alibaba is not genuine to buy bitmain product???
August 31, 2017 at 10:51 am
As mentioned in our blog post above, we sell only on bitmain.com. There are no exceptions. If there will be any exceptions to this, we will announce it on our official social media accounts, which are mentioned in the blog post above.
September 27, 2017 at 8:11 pm
Dear Nishant,
what if want to place a volume order on contract basis, say 500pcs. Obviously the online shop is not an appropriate option. Do you have a B2B sales channel? Perhaps relevant manager could contact me by email. If personal visit is required to your company it could be arranged too.
Regards,
Armen
September 29, 2017 at 8:19 pm
An example fake website is http://bitmainturkiye.com
September 30, 2017 at 7:02 am
https://www.antminerz.com/cart
I’ve placed an ordered their but didn’t get any response yet 🙁 Beware of this site guys. If some one knows anything about this site, do let me know please.
Your help will be appreciable. May be I could recover some of my money back :/
Thanks & Regards,
Jahanzaib Khan
October 21, 2017 at 8:27 am
Is bitmain.co a valid seller?
November 6, 2017 at 11:23 am
As explained in our post above, we do not have any authorized seller.
October 24, 2017 at 11:33 pm
New scam http://www.bitmain.click/
November 6, 2017 at 5:11 am
Hi,
Looks like here is an other scam site:
http://bitmain-shop.uk
March 24, 2018 at 8:38 pm
antminers-bitmain.com is safe to buy or account this please tell me m ? if any one know about this please tell me here or send email to me windowsphone.back@gmail.com
May 28, 2018 at 10:57 am
That is surely not us.
May 31, 2018 at 6:50 am
i make order from this site
http://www.zeusminer.org
and not recive my miner
May 31, 2018 at 6:52 am
this is scam site
https://www.zeusminer.org